PRIVACY POLICY

Privacy Policy

Settle Excavating & Plumbing, LLC

Effective date: 6-18-26

Settle Excavating & Plumbing, LLC (“Settle,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website at www.settleexcavatingandplumbing.com (the “Site”), how we use it, and the choices you have. By using the Site or contacting us through it, you agree to this Policy.

Who we are

Settle Excavating & Plumbing, LLC is a Virginia Class A contractor based in Warrenton, Virginia, serving Northern Virginia since 1982. We provide excavation, septic and drainfield, sewer and water line, well pump, stormwater, and pipe jetting and inspection services. Our website is hosted on the Squarespace platform.

Information we collect

Information you give us. When you fill out a contact or estimate request form, call or email us, or otherwise reach out, we collect the information you choose to provide. This usually includes your name, phone number, email address, property or job site address, and details about the work you need. If you become a customer, we may also collect information needed to schedule, perform, and bill for the work.

Information collected automatically. Like most websites, our Site collects certain technical information automatically when you visit. This may include your IP address, browser type, device type, the pages you view, the time and date of your visit, and the website you came from. This information is collected through our hosting provider and through cookies and similar technologies (described below).

Payment information. We do not collect or store payment card information through the Site. Any payments are handled in person, by mail, or through a separate, secure process.

Cookies and analytics

Our Site uses cookies and similar technologies. Cookies are small files stored on your device that help the Site function and help us understand how visitors use it. Our hosting provider, Squarespace, uses cookies to operate the Site, keep it secure, and provide basic visitor analytics. We may also use third-party analytics tools, such as Google Analytics, to understand site traffic and improve our content.

Most web browsers let you refuse or delete cookies through your browser settings. If you disable cookies, some parts of the Site may not work as intended.

How we use your information

We use the information we collect to:

• Respond to your questions, calls, emails, and estimate requests

• Schedule, perform, and follow up on the services you request

• Prepare estimates, proposals, and invoices

• Communicate with you about your project or our services

• Operate, maintain, secure, and improve the Site

• Keep records and comply with legal, tax, licensing, and regulatory obligations

With your consent where required, we may occasionally send you updates or promotional messages about our services. You can opt out at any time using the unsubscribe link or by contacting us.

How we share your information

We do not sell your personal information. We share it only in these limited situations:

• Service providers. We share information with companies that help us run our business and website, such as our website host, email provider, and analytics provider. These providers may only use the information to perform services for us.

• Subcontractors and partners. If completing your project requires coordination with a subcontractor, supplier, designer, engineer, or county inspector, we may share the information needed to do the work.

• Legal reasons. We may disclose information when required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of Settle, our customers, or others.

• Business transfer. If our business is sold or transferred, customer information may be part of the assets transferred, subject to this Policy.

Data retention

We keep your information for as long as needed to provide our services, maintain business and project records, and meet legal, tax, and regulatory requirements. When information is no longer needed, we take reasonable steps to dispose of it securely.

How we protect your information

We use reasonable administrative and technical measures to protect the information we collect. Our website is hosted on a platform that provides security features including encryption of data in transit. No method of transmitting or storing data is completely secure, however, so we cannot guarantee absolute security.

Your choices and rights

You can:

• Decline to provide information, though this may limit our ability to respond to or serve you

• Opt out of marketing messages at any time

• Manage or delete cookies through your browser settings

• Contact us to ask what information we have about you, or to request correction or deletion, and we will respond as required by applicable law

Depending on where you live, you may have additional rights under state privacy laws, such as the Virginia Consumer Data Protection Act. To make a request, contact us using the details below.

Children’s privacy

Our Site and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Links to other websites

Our Site may contain links to other websites, including our affiliated stormwater division, Capital Stormwater Services, and third-party resources. We are not responsible for the privacy practices or content of websites we do not operate. We encourage you to review the privacy policy of any site you visit.

Do Not Track

Some browsers offer a “Do Not Track” signal. There is no common industry standard for how to respond to these signals, so our Site does not currently respond to them.

Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Changes are effective when posted. Your continued use of the Site after a change means you accept the updated Policy.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Settle Excavating & Plumbing, LLC Warrenton, VA 20186 Phone: (703) 772-4040

Email: info@settleexcavatingandplumbing.com

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of our website following any update constitutes acceptance of the revised policy.